Customer Satisfaction Survey

Docs NO. QP-2201-01C6
  1. 1 Product
  2. 2 Service
  3. 3 Overall
  4. 4 Your details

A. Product

How do you rate the In Win products you buy from us?

1. Functionality / Specification *

2. ID design *

3. Quality consistency *

4. User friendly *

5. On-time delivery *

6. Flexibility of delivery *

7. Accuracy of delivery *

Do In Win products meet the environmental regulations required in your region? *

Which environmental regulations are required in your region?

B. Service

How do you rate the service you receive from In Win?

8. Product information support — informative & accurate *

9. Corrective actions — effective & responsive *

10. Customer service — friendly & supportive *

11. Technical support — knowledgeable & supportive *

C. Overall satisfaction

A few closing questions about working with In Win.

In the near future, if you have a demand or requirement for related products, will you consider In Win again as your primary vendor? *

If not, which vendors will you consider?

What products will you purchase again from us?

What products will you not purchase again from us?

What should In Win improve right away in order to meet your demand or requirement?

What can In Win improve in these categories?

What products can In Win develop for you?

D. Your details

So we know who the feedback came from and can follow up.

Company name *

Full name *

Job title

E-mail *

Telephone

Department